Resolve common runtime issues.
Reference → Solution → Runtime → UI | Engine | Troubleshooting | Diagnostics | Client-Server
Runtime Troubleshooting (Reference):
Comprehensive
This reference provides comprehensivetroubleshooting guidance for runtime issues, best practices for environment isolation, and solutions to common problems.
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Best Practices for Runtime Isolation
1. Use Separate Environments
Using Working in separate environments for development, testing, and production allows working on solution configurations and features without affecting the runtime environment. Changes made during development are not reflected in prevents configuration changes from affecting the runtime environment until they have been tested and deployed.
2. Use Containers
Technologies like Docker enable developers to Docker and similar technologies create isolated containers for different parts of the solution. This approach ensures that solution parts, ensuring modifications in one container do not impact the runtime environment in other containersdon't impact others.
3. Use Version Control
Implementing version Version control helps manage manages solution configurations and code changes. This method allows developers to experiment with configurations, roll back to previous versions, and track changes without affecting the runtime environment, enabling experimentation, rollback capabilities, and change tracking without runtime impact.
4. Use Access Control
Access control mechanisms restrict runtime environment modifications to the runtime environment and configuration settings. This ensures that only authorized personnel can make changesonly, reducing the risk of accidental disruptions or unauthorized access.
Troubleshooting Runtime Issues
Runtime issues can occur during the execution of the application, such as crashes, performance problems, or unexpected behavior.Troubleshooting Steps
- Review
- application logs for
- error messages or warnings
- Use debugging tools to inspect
- application state
- at runtime
- Monitor system resources
- (CPU, memory,
- disk usage
- ) for bottlenecks
- Consult
- documentation or support resources for known issues
- Verify appropriate execution profiles for
- development lifecycle stages
- Test configuration changes
- before
- production deployment
- Document
- custom configurations or modifications
- Keep
- runtime environment
- updated with security patches
Common Issues and Solutions
Performance Bottlenecks
Problem: Slow solution execution can be caused by a variety of factors, such as from inefficient code or inadequate hardware resources.
Solution: Optimize your code, allocate more resources, or employ parallel processing techniques.
Configuration Errors
Problem: Incorrect settings in the solution configuration can lead settings leading to unexpected behavior or failure.
Solution: Review your configuration files, verify the parameters, and ensure they adhere to the documentation adherence.
Runtime Environment Mismatch
Problem: Incompatibilities between development and production environments may cause causing runtime issues during runtime.
Solution: Ensure that all consistent dependencies are consistent across environments and ; use containers or virtual machines for environment isolation.
Module Conflicts
Problem: Conflicts between modules can lead to causing unexpected behavior or crashes.
Solution: Check for duplicate or outdated modules and ensure that your modules are compatible with each other; ensure module compatibility.
Database Connectivity Issues
Problem: Problems connecting to the real-time database can be caused by Connection problems from network issues, incorrect credentials, or misconfigured database settings.
Solution: Verify the database connection settings, ensure the database server is accessibleaccessibility, and check the credentials.
Client-Side Display Errors
Problem: Issues with client-side displays can stem from incompatible browser versionsbrowsers, outdated JavaScript libraries, or improperly configured misconfigured display settings.
Solution: Ensure your solution supports the target browser versionsbrowser version support, update your libraries, and double-check verify display settings.
Hot Updates Not Applied
Problem: If hot Hot updates are not being applied correctly to running solution.
Solution: Confirm that your solution is configured to accept solution configuration for online changes and ; verify the update mechanism is functioning as expectedfunctionality.
Build and Publish Failures
Problem: Errors during build and publish processes may be due to /publish from incorrect settings, code issues, or dependency problems.
Solution: Review the build and /publish configuration, fix any code issues, and ensure resolve all dependencies are resolved.
See Also
- Runtime (Reference) - Parent section
- Runtime Engine (Reference) - Architecture details
- Runtime Designer UI (Reference) - Configuration interface
Appendix: Suggested Future Enhancements
The following features were suggested for documentation but are not currently documented in the source materials. They are listed here for future consideration:
Diagnostic Tools Enhancement
- System Monitor integration details
- Trace Window usage
- Module-specific monitors
- Cross-reference for troubleshooting
Log Analysis Features
- Log location specifications
- Log level configuration
- Log aggregation strategies
- Performance baseline creation
Emergency Response Procedures
- Severity level definitions
- Response time SLAs
- Recovery procedure templates
- Incident documentation
Performance Optimization Tools
- Profiling capabilities
- Resource tuning parameters
- Thread pool configuration
- Memory heap management
Platform-Specific Guidance
- Windows service troubleshooting
- Linux/Docker container issues
- Platform-specific error codes
- OS-level diagnostics
Advanced Diagnostics
- Memory dump analysis
- Network traffic monitoring
- Performance profiling tools
- PowerShell/bash diagnostic scripts
Support Resources
.
Troubleshooting by Symptom
| Symptom | Check | Action |
|---|---|---|
| Solution won't start | License status | Verify license validity |
| Slow performance | Resource usage | Monitor CPU/memory |
| Data not updating | Module status | Check device connections |
| Display errors | Browser console | Review JavaScript errors |
| Communication failures | Network connectivity | Test port accessibility |
| Unexpected behavior | Execution profile | Verify correct profile |
Diagnostic Resources
Log Locations
| Component | Default Location | Content |
|---|---|---|
| Runtime | Logs\Runtime\ | Execution events |
| Modules | Logs\Modules\ | Module-specific logs |
| Client | Logs\Client\ | Client connections |
| System | Logs\System\ | System-level events |
Performance Monitoring
Monitor these key indicators:
- CPU utilization per module
- Memory consumption trends
- Network throughput
- Database query times
- Tag update rates
Emergency Response
Severity Levels
| Level | Description | Response Time |
|---|---|---|
| Critical | Production down | Immediate |
| High | Major functionality impaired | < 1 hour |
| Medium | Minor functionality affected | < 4 hours |
| Low | Cosmetic or non-critical | Next business day |
Recovery Procedures
- Assess Impact - Determine scope and severity
- Isolate Problem - Identify affected components
- Apply Fix - Implement solution or workaround
- Verify Resolution - Confirm normal operation
- Document Incident - Record cause and solution
Platform-Specific Issues
Windows Service
| Issue | Solution |
|---|---|
| Service won't start | Check event viewer for errors |
| Permission denied | Verify service account rights |
| Port conflicts | Change port or stop conflicting service |
Linux/Docker
| Issue | Solution |
|---|---|
| Container exits | Check container logs |
| Permission errors | Verify file ownership |
| Resource limits | Adjust container constraints |
Support Resources
Documentation
- Error code reference
- Known issues database
- Configuration guides
Community
- User forums
- Knowledge base
- FAQ sections
Professional
- Technical support tickets
- Remote assistance
- On-site consultation
In this section...
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