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Audience: IT administrators and DevOps engineers deploying the product in enterprise environments (Windows Server, on-premises, or private cloud). This page is an operational workflow — install, configure, monitor, update, secure. For deep product reference, each section links to the corresponding technical page. |
A typical enterprise deployment has three layers:
For architecture context and sizing, see Platform Architecture Reference and Deployment Scenarios.
Other deployment modes (Linux, Docker/Kubernetes, edge devices, mobile clients) are supported but outside the scope of this runbook. See the links in section 10 below.
Before installing, decide:
Run the signed installer and follow the wizard. Default install location is C:\Program Files\Tatsoft\FrameworX\. Full step-by-step reference: Installation and Licensing Reference.
The installer is an Inno Setup package and supports standard silent switches for SCCM, Intune, PowerShell DSC, Ansible, or any deployment pipeline:
| Code Block | ||
|---|---|---|
| ||
Start-Process -FilePath "FrameworX-10.1.5-Setup.exe" `
-ArgumentList "/VERYSILENT", "/SUPPRESSMSGBOXES", "/NORESTART", `
"/LOG=C:\Logs\frameworx-install.log", `
"/DIR=C:\Program Files\Tatsoft\FrameworX" `
-Wait -PassThru |
Common switches:
Switch | Purpose |
|---|---|
| Fully silent — no progress, no prompts |
| Suppress all message boxes (use with /VERYSILENT) |
| Prevent automatic reboot on completion |
| Override default install directory |
| Write install log to specified file |
Install exit codes:
Code | Meaning |
|---|---|
0 | Success |
1 | Setup failed to initialize or user aborted |
2 | User cancelled during preparation |
5 | Install aborted (user cancelled during copy) |
3010 | Success — reboot required to complete |
The .NET 8 runtime can also be deployed by copying the installation folder. Useful for portable deployments, custom update pipelines, and locked-down environments where MSI-style installs are blocked. See Runtime Installation Reference.
Standard install layout:
Location | Purpose |
|---|---|
| Executables and supporting libraries (read-only after install) |
| User-facing content: solutions, exchange folder, screenshots |
| Machine-scoped operational data: service state, cache (new installs) |
Full layout reference: Installation Folders and Utilities Reference.
For production, the runtime should run as a Windows Service so it starts automatically with the machine, survives user logouts, and is managed through standard Windows tooling (sc.exe, Services.msc, Get-Service).
Service install options:
Run the service under a dedicated domain account where possible. The account needs:
...
Web client, REST endpoints, and runtime HTTP services are hosted by the built-in web server. Configure ports, TLS certificates, and optional reverse-proxy routing as described in Web Server Configuration Reference.
Online activation is used for internet-connected servers. Offline activation (license file transfer) is supported for air-gapped networks. See Licensing Procedures Reference.
Typical enterprise deployment ports:
Port | Protocol | Service | Direction |
|---|---|---|---|
3101 | TCP | Runtime client-server | Inbound from Rich Clients |
3110 | HTTP | Web client (non-TLS) | Inbound from browsers |
3111 | HTTPS | Web client (TLS) | Inbound from browsers |
4840 | TCP | OPC UA Server (optional) | Inbound from OPC clients |
1883 / 8883 | TCP / TLS | MQTT broker (optional) | Inbound from MQTT clients |
1433 / 5432 / 1521 | TCP | SQL Server / PostgreSQL / Oracle | Outbound from runtime to DB |
Default runtime and web ports are configurable. Exact values depend on solution configuration — see Runtime Startup Reference and Server Configuration Reference.
The runtime writes trace logs by default to C:\Users\Public\Documents\FrameworX\TraceLogs\. New installs can use C:\ProgramData\Tatsoft\FrameworX\Logs\ instead — recommended for enterprise deployments because it matches Windows conventions for operational data and is automatically scanned by most log-collection agents (Splunk forwarder, Datadog agent, Azure Monitor, ELK).
Install logs are written to the path specified by /LOG= during silent install, or to %TEMP%\Setup Log YYYY-MM-DD.txt for interactive installs.
Service lifecycle events (start, stop, unexpected shutdown, license failure) are written to the Windows Application event log under source FrameworX. Use this channel for integration with SCOM, Azure Monitor, Datadog, or any Windows-native monitoring tool.
The built-in System Monitor exposes live metrics on tags, modules, memory, and client sessions. See Runtime System Monitor Reference and Runtime Diagnostics Reference.
Updates within the same major version (e.g. 10.1.5 to 10.1.6) can be applied by running the newer installer over an existing installation. The installer supports side-by-side versioning with rotation, so a minor update can be rolled back by re-running the previous installer. Full semantics: Managing Updates and Multiple Versions Reference.
Before updating a production server:
C:\Users\Public\Documents\FrameworX\Solutions\)Uninstall from Programs & Features or silently:
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"C:\Program Files\Tatsoft\FrameworX\unins000.exe" /VERYSILENT /SUPPRESSMSGBOXES /NORESTART |
The uninstaller removes the installed executables, the Windows Service registration, and the registry entries. User content under C:\Users\Public\Documents\FrameworX\ is preserved — remove manually if you want a fully clean uninstall.
Production deployments should follow the hardening checklist. Topics include TLS configuration, authentication (local users, Windows authentication, Active Directory), role-based access control, secrets storage, audit logging, and network segmentation.
Typical automation patterns:
3010 as a soft-reboot signal.Start-Process with the silent switches and check exit codes..dbsln solution file to the target server's Solutions folder, then start the runtime service. Solutions are self-contained.unins000.exe with silent switches across a fleet.Symptom | First place to look |
|---|---|
Service won't start | Windows Event Log (Application) for service source, then TraceLogs folder |
Port conflict |
|
License error | Event Log source |
Client can't connect to runtime | Firewall rule on runtime port, |
Web client blank / auth error | TLS certificate validity, browser console, Web Server Configuration Reference |
Database connection fails | Service account permissions, connection string, firewall rule to DB server |
Deep reference: Runtime Troubleshooting Reference.
When opening a support ticket, collect: Event Log entries (Application log, source FrameworX), the most recent TraceLog file, the install log, the output of Get-Service for the runtime service, and the solution build number.
This runbook focuses on typical enterprise Windows Server deployments. Other modes are supported — see the dedicated references: