...
Symptom | Likely Cause | Solution |
---|---|---|
Runtime won't start | Database connection issue | Check connection string and SQL server |
High CPU usage | Excessive polling or scripts | Review device scan rates and script efficiency |
Client can't connect | Firewall or port issue | Verify port is open and not blocked |
Memory growth | Memory leak or retention | Check retentive tag settings and script objects |
Slow performance | Database or network bottleneck | Analyze performance logs and network traffic |
Failover not working | Network or configuration issue | Verify heartbeat network and redundancy settings |
Values not updating | Device communication failure | Check device status and communication logs |