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Symptom	Likely Cause	Solution
Runtime won't start	Database connection issue	Check connection string and SQL server
High CPU usage	Excessive polling or scripts	Review device scan rates and script efficiency
Client can't connect	Firewall or port issue	Verify port is open and not blocked
Memory growth	Memory leak or retention	Check retentive tag settings and script objects
Slow performance	Database or network bottleneck	Analyze performance logs and network traffic
Failover not working	Network or configuration issue	Verify heartbeat network and redundancy settings
Values not updating	Device communication failure	Check device status and communication logs

AI Assistant Data

<details> <summary>Structured Information for AI Tools</summary>

json

{
  "module": "Runtime Execution",
  "category": "Platform Architecture",
  "purpose": "Production execution environment for real-time operations",
  "components": {
    "core": "TServer.exe",
    "modules": ["Tag Processor", "Device Manager", "Alarm Processor", "Historian", "Script Engine"],
    "profiles": ["Development", "Validation", "Production"],
    "redundancy": ["Standalone", "Hot-Standby", "Load-Balanced"]
  },
  "clientTypes": [
    {"type": "Rich Client", "platform": ".NET/Windows"},
    {"type": "Web Client", "platform": "HTML5/Browser"},
    {"type": "Mobile Client", "platform": "iOS/Android"},
    {"type": "Data Client", "platform": "API/REST/OPC UA"}
  ],
  "performance": {
    "tagCapacity": "Unlimited with proper sizing",
    "clientConnections": "Unlimited based on hardware",
    "pollingRate": "10ms minimum",
    "eventResolution": "1ms"
  },
  "diagnostics": [
    "Runtime Trace",
    "Info Monitor",
    "Property Watch",
    "Performance Logs"
  ],
  "security": {
    "authentication": ["Windows", "Forms", "Certificate", "SSO"],
    "encryption": "TLS/SSL",
    "audit": "Complete activity logging"
  }
}

</details>

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AI Assistant Data