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Reference → Solution →  Solution Center → Creating | Managing | Server | Licensing | Upgrading

Licensing and Activation (Reference): 

omprehensive Comprehensive technical documentation for all licensing methods, activation procedures, and license management operations.

Related Topics:

  • Solution Center (Reference) - Main interface
  • License Server (Reference) - Network licensing
  • Product Editions
On this page:

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Evaluation Version

Capabilities and Limitations

FeatureEvaluationLicensed
Engineering TimeUnlimitedUnlimited
Runtime Execution4 hours maxUnlimited
Solution SizeNo limitPer license
FeaturesAll enabledPer license
Training UseAllowedAllowed
Production UseNot permittedPermitted

Licensing Methods

Method Comparison

MethodDescriptionPortableTransferableInternet Required
HardkeyUSB dongleYesPhysical transferNo
SoftkeyMachine-lockedNoVia procedureNo
Online ActivationCloud-basedNoYes (deactivate)For activation
Offline ActivationFile-basedNoVia procedureNo
License ServerNetwork sharedN/AN/ANetwork only

Virtual Machine Considerations

Important: Maintain consistent VM hardware configuration to prevent license invalidation:

  • Network adapters
  • Video cards
  • Hard drives
  • CPU configuration
  • Memory allocation

Hardkey License

Specifications

PropertyValue
MediaUSB flash drive
PortabilityMove between computers
BackupNot possible
RecoveryMust purchase new if lost
DetectionAutomatic when inserted

Usage

  1. Insert USB dongle
  2. License auto-detected
  3. Remove to transfer to another computer
  4. No deactivation needed

Softkey License

Generation Process

  1. Get Site Code
    • Solution Center → License Information
    • Click "Get Site Code"
    • Save generated file
  2. Submit for Processing
    • Send SiteCode to vendor
    • Provide purchase order/contract info
    • Wait for license generation
  3. Install License
    • Receive LicenseKey file
    • Click "Load License Key"
    • Select received file
    • License activated

Site Code Contents

InformationPurpose
Machine IDHardware fingerprint
OS VersionCompatibility check
Product VersionLicense matching
Request DateValidation

Online Activation

Process

  1. Obtain Credentials
    • Serial Number (format: XXXX-XXXX-XXXX)
    • Activation Code (format: XXXX-XXXX)
  2. Activate
    • Solution Center → License Information
    • Click "Online Activation"
    • Enter credentials
    • Internet connection required
    • Instant activation

Benefits

FeatureDescription
DeactivationCan transfer to new machine
ReactivationMove between computers
ManagementOnline portal access
HistoryActivation tracking

Offline Activation

When to Use

  • No internet connection
  • Secure/isolated networks
  • Corporate firewall restrictions

Process

  1. Generate Request
    • Click "Get Site Code"
    • Save request file
    • Transfer via USB/email
  2. Process Offline
    • Submit to vendor portal
    • Or email to support
    • Receive license file
  3. Install License
    • Transfer license file to target
    • Click "Load License Key"
    • Select file
    • Activated without internet

License Server

Centralized license distribution across network.

Configuration Requirements

ComponentServerClient
SoftwareFrameworX installedFrameworX installed
LicenseServer license (multi-seat)None
ServiceTWebService runningNetwork access
Port10108 (default)Same port

Setup Process

Server Side:

  1. Install server license
  2. Start TWebService
  3. Verify port accessibility
  4. Check available seats

Client Side:

  1. Create RemoteLicenseService.config
  2. Configure: RemoteServer=<IP>:<Port>
  3. Place in: C:\Users\Public\Documents\FrameworX\MachineSettings
  4. Restart application

License Types

Type Comparison

TypeEdit SolutionRun SolutionDurationRemote Edit
RuntimeNoUnlimitedPermanentYes*
DeveloperYes7 days maxPermanentYes
CombinedYesUnlimitedPermanentYes
TrialYesLimitedTime-boundYes

*Via remote connection from engineering license

Product Families

Family Comparison

FamilyTarget MarketScalabilityFeatures
FrameworXEnterpriseUnlimitedAll features
FactoryStudioIndustrialBy pointsSCADA/MES/HMI
EdgeHMIOEMBy pointsMachine-level
EdgeGatewayIoTBy connectionsData gateway

Model Tiers

PointsTypical UseSystem Size
150Single machineSmall
300Machine cellSmall-Medium
500DepartmentMedium
1500Plant areaMedium-Large
5000Full plantLarge
UnlimitedEnterpriseAny size

License Migration Procedures

Computer to Computer

StepActionPurpose
1Generate SiteCode from originalIdentify current license
2Receive temporary licenseMaintain operation
3Install temporary on originalFree permanent license
4Generate SiteCode againVerify temporary active
5Generate SiteCode from new PCTarget identification
6Receive permanent for newFinal license
7Install on new computerComplete migration

License Information Panel

Display Fields

FieldDescriptionExample
Product FamilyLicense editionFactoryStudio
Product ModelPoint/tag limit1500 tags
License TypeDev/Runtime/CombinedCombined
Serial NumberUnique identifier1234-5678-9012
Engineering UsersConcurrent developers5
ExpirationEnd date (if applicable)2025-12-31
Hardkey StatusDongle detectionPresent/Absent

Troubleshooting

Common Issues

ProblemCauseSolution
License not foundWrong locationCheck installation folder
Invalid licenseExpired/wrong productVerify expiration and product
Hardkey not detectedUSB issueTry different port
Network license failsConnection issueCheck server and port
VM license invalidHardware changedMaintain VM configuration

Best Practices Checklist

Security

  •  Store license files securely
  •  Document serial numbers
  •  Restrict license server access
  •  Regular backup of licenses

Management

  •  Monitor expiration dates
  •  Plan renewals 30 days ahead
  •  Keep vendor contact info
  •  Document migration procedures

Virtual Environments

  •  Snapshot after licensing
  •  Document VM configuration
  •  Avoid hardware changes
  •  Test restore procedures

See Also

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